Orders
How do I place an order?
Choose your color and size on the product page, click Add to cart, then go to checkout. You will receive an order confirmation email right away. If you don’t see it, please check your spam folder.
Can I change or cancel my order?
Yes, as long as it has not shipped yet. Email contact@detoxdesigner.com or call +1 (727) 262-4507 with your order number and the change you need (size, color, address or cancellation). Changes before shipping are free.
Can I change the size or color?
Yes, before your order ships. Contact us with your order number and the new size or color and we will update it free of charge.
Shipping and delivery
How much does shipping cost?
Standard shipping is free on every order within the United States, with no minimum.
When will my order arrive?
| Handling time | 1–2 business days |
| Transit time | 3–7 business days |
| Total estimated delivery | 4–9 business days |
Orders placed after 2:00 PM Eastern Time, on weekends or on US holidays are handled the next business day.
Where do you ship?
We ship to all 50 US states, including Alaska and Hawaii, and to APO/FPO/DPO addresses. We do not ship outside the United States at this time.
How do I track my order?
When your order ships, we email you the carrier (USPS, UPS or FedEx) and your tracking number. You can also check it any time on our Track Your Order page.
My package is late or tracking hasn’t moved. What should I do?
Tracking can take up to 24 hours to show the first scan. If it has not updated for 5 business days, contact us with your order number — we will check with the carrier and, if needed, re-ship your order or refund you in full at no cost.
Tracking says delivered, but I don’t have my package.
Please check around your door, mailbox and with neighbors or building staff, and allow 24 hours (carriers sometimes mark packages delivered early). If it still hasn’t arrived, contact us within 7 days and we will open a claim with the carrier and resolve it for you.
I entered the wrong shipping address.
Contact us as soon as possible. If the order hasn’t shipped, we update the address for free. If it has shipped, we will ask the carrier to redirect it where possible.
Payment
Which payment methods do you accept?
PayPal and major credit and debit cards (Visa, Mastercard, American Express, Discover), processed securely by PayPal. You don’t need a PayPal account to pay by card.
Is my payment secure?
Yes. Payments are processed by PayPal over an encrypted connection. We never see or store your full card number.
Style and fit
What is quiet luxury style?
Quiet luxury is about looking refined without loud logos or trends: classic cuts, natural textures like birdseye, houndstooth, ribbed knits and corduroy, and a calm palette of navy, gray, brown, cream and olive. It favors comfort and quality you can feel over anything flashy. That is the style Detox is built around.
What should a man wear to a wedding as a guest?
A three-piece suit in brown or navy is always right. For a less formal wedding, wear the vest and trousers with a crisp shirt and loafers. Avoid all-black for daytime ceremonies unless the invitation asks for it.
Does a three-piece suit include the vest?
Yes. Our three-piece suits (the Kingsbridge and the Mayfield) include the jacket, the vest and the pants.
How should a waistcoat fit?
A waistcoat should sit close to the body without pulling at the buttons and should cover the waistband of your trousers. Traditionally, the bottom button is left undone.
What do you wear with horsebit loafers?
Horsebit loafers are made to be worn sockless with tailored trousers, linen trousers, chinos or cuffed denim. They suit dinners, travel days and warm-weather events.
What dress should I wear to a wedding as a guest?
A satin cowl neck maxi, a polka dot wrap maxi or a pleated puff sleeve midi are elegant, comfortable choices. Avoid white and pick a length that suits the venue — maxi for evening and garden weddings, midi for daytime.
Are your clothes comfortable for all-day wear?
Comfort is part of every design: relaxed fits on our knits and jackets, stretch ribbed fabrics, easy wrap and A-line dress shapes, and slip-on loafers made for sockless wear.
Sizing and products
How do I choose my size?
Clothing follows standard US sizing (XS–2XL). Shoes are listed in US men’s sizes. If you are between sizes, we recommend sizing up. Each product page shows its available sizes and a Size & Fit note.
Do the colors look the same in person?
We photograph every product carefully, but colors can look slightly different depending on your screen. If you are unsure about a color, contact us before ordering and we will describe it for you.
Can I see the products in person?
Yes — visit our boutique at 4309 4th St N, St. Petersburg, FL 33703, open Mon – Fri 10 AM – 7 PM, Sat 10 AM – 5 PM, Sun 11 AM – 5 PM ET. Directions are on our Contact page.
Returns and refunds
What is your return policy?
You can return any item within 30 days of delivery for a full refund, including if you simply changed your mind. Items returned for a change of mind must be unworn, unwashed and unaltered, with the original tags attached and in the original packaging. Damaged, defective, incorrect or not-as-described items are always accepted. Return shipping is free.
How do I start a return?
Email contact@detoxdesigner.com within 30 days of delivery with your order number, the item and the reason (add a photo if the item is damaged or incorrect). We reply within 24 hours with a prepaid return label — return shipping is free and there is no restocking fee.
Can I exchange an item for another size or color?
We don’t offer direct exchanges. Return the item for a free refund and place a new order, or contact us before your order ships and we will change the size or color free of charge.
When will I get my refund?
Once we receive and inspect your return, the refund is issued within 10 days to your original payment method.
Still have a question? Our team is available Monday – Friday 10:00 AM – 7:00 PM, Saturday 10:00 AM – 5:00 PM, Sunday 11:00 AM – 5:00 PM Eastern Time (ET).
Detox Designer Resale Boutique
1922 Arrowhead Dr NE, St. Petersburg, FL 33703, United States
Email: contact@detoxdesigner.com
Phone: +1 (727) 262-4507
Customer service hours: Monday – Friday 10:00 AM – 7:00 PM, Saturday 10:00 AM – 5:00 PM, Sunday 11:00 AM – 5:00 PM Eastern Time (ET)